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2009-03-04T08:12:15  * stas up
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2009-03-04T10:20:54  <crazybyte> imi poate cineva recomanda un alt sistem de bug ticketing asa cum e jira sau trac in afara de acestea si care e open source si free?
2009-03-04T10:20:56  <crazybyte> multumesc
2009-03-04T10:21:43  <alexxed> heh, jira costă ceva bani
2009-03-04T10:21:54  <alexxed> bugzilla e cel mai folosit, crazybyte
2009-03-04T10:22:13  <alexxed> dar ca și jira, nu merită pentru cazuri simple
2009-03-04T10:22:14  <crazybyte> alexxed, nu cred ca e ceea ce am nevoie
2009-03-04T10:22:16  <crazybyte> dar ma uit
2009-03-04T10:22:17  <crazybyte> ms
2009-03-04T10:22:31  <crazybyte> alexxed, mie imi trebuie ceva la care se pne un ticket
2009-03-04T10:22:43  <alexxed> oricum, bugzilla e cel mai matur sistem din ăsta open source
2009-03-04T10:22:44  <crazybyte> ala trimite un response automat cum ca a fost luat in evidenta
2009-03-04T10:22:53  <crazybyte> de acolo trimite mail sau sms la cine trebuie
2009-03-04T10:23:07  <crazybyte> se pot adauga comenturi, rezolutii si prioritizare
2009-03-04T10:23:14  <crazybyte> cam asta ar fi cele necesare
2009-03-04T10:23:28  <crazybyte> poate stiti voi ceva care e ok in general
2009-03-04T10:23:29  <alexxed> păi asta face orice sistem din ăsta
2009-03-04T10:23:40  <crazybyte> eu am gasit anumite chestii dar nu le cunosc
2009-03-04T10:23:44  <crazybyte> alexxed, aha
2009-03-04T10:23:48  <alexxed> cu excepția părții de trimis mail de luare în evidență care sună cam ciudat
2009-03-04T10:23:58  <crazybyte> dar trac si bugzilla este orientat spre soft development
2009-03-04T10:24:01  <alexxed> din moment ce ai un ID e clar că ai fost luat în evidență
2009-03-04T10:24:10  <alexxed> trac este foarte flexibil
2009-03-04T10:24:28  <alexxed> poți elimina versiuni, milestone, și să rămâi doar cu componentă și tichete
2009-03-04T10:24:34  <crazybyte> alexxed, sunt sisteme care trimit mail la cel care a pus bug cum ca depus bugul cu numarul cutare
2009-03-04T10:24:39  <crazybyte> stiu ca jira are asa ceva
2009-03-04T10:24:52  <crazybyte> ca la aptana asa functiona cel putin ultima data can l-am utilizat
2009-03-04T10:24:54  <alexxed> păi e o chestie banală, sigur se poate face simplu, dar e puțin ciudat :)
2009-03-04T10:25:03  <crazybyte> nu sti pentru clienti
2009-03-04T10:25:06  <crazybyte> stiu
2009-03-04T10:25:12  <crazybyte> dar asta este una din cerinte
2009-03-04T10:25:15  <crazybyte> asa ca nu se discuta
2009-03-04T10:25:15  <alexxed> la ce mă ajută să primesc un email că s-a salvat bugul ?
2009-03-04T10:25:17  <crazybyte> ok
2009-03-04T10:25:26  <alexxed> vreau să știu când se răspunde :)
2009-03-04T10:25:27  <crazybyte> ca a fost luat in evidenta
2009-03-04T10:25:37  <crazybyte> ca ain acel mail se poat pune si alte informatii
2009-03-04T10:25:43  <crazybyte> in fine
2009-03-04T10:25:48  <crazybyte> ma uit la bugzilla
2009-03-04T10:25:50  <crazybyte> sa vad
2009-03-04T10:25:53  <alexxed> tot nu corespunde cu viață reală :)
2009-03-04T10:25:54  <crazybyte> ms pentru sugestie
2009-03-04T10:26:06  <crazybyte> alexxed, don't kill the messenger
2009-03-04T10:26:27  <alexxed> auzi, dar tu poate vrei chestii din alea de suport mai degrabă, s-ar putea să existe ceva open source specializat
2009-03-04T10:26:28  <crazybyte> asta mi s-a cerut si eu incerc sa gasesc ceva ca sa nu trebuiasca sa fac eu ca aia dureaza mai mult
2009-03-04T10:26:35  <crazybyte> da
2009-03-04T10:26:38  <crazybyte> ceva de suport
2009-03-04T10:26:49  <crazybyte> in fine este mai mult orientat spre suport/helpdesk
2009-03-04T10:26:55  <crazybyte> am gasit ceva dar nu stiu daca e bun
2009-03-04T10:27:06  <crazybyte> si de aceea am intrebat ca poate stie cineva alte variante
2009-03-04T10:27:23  <alexxed> google, sunt multe: ex: http://osticket.com/
2009-03-04T10:27:27  <crazybyte> sau metode prin care sisteme cum ar fi trac sau bugzilla pot fi convertite
2009-03-04T10:27:34  <crazybyte> alexxed, eu am gasit otrs
2009-03-04T10:27:44  <crazybyte> asta mi-a scapat
2009-03-04T10:27:46  <crazybyte> ms
2009-03-04T10:28:17  <alexxed> http://www.eticketsupport.com/
2009-03-04T10:28:25  <alexxed> oricum caută ceva ce poți modifica, n-o să fie nimic perfect
2009-03-04T10:29:12  <crazybyte> normal
2009-03-04T10:29:33  <crazybyte> stiu ca trebuie sa fac ceva care se va lega la un sms gw ca sa trimita si sms-uri pentru buguri urgente
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2009-03-04T10:30:55  <crazybyte> alexxed, ms inca o data pentru ajutor
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2009-03-04T14:25:32  <Libertiny> .ionut.jula::http://ionutjula.blogspot.com/.
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2009-03-04T21:37:02  <stas> ba o iesit noul xfce
2009-03-04T21:37:08  <stas> rocks :)
2009-03-04T21:37:12  <stas> http://www.xfce.org/about/tour
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2009-03-04T23:18:37  <adiroiban> :)
2009-03-04T23:18:45  <adiroiban> fain
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2009-03-04T23:39:32  <wooptoo> hello
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